The person-centred model we are using will reduce social isolation, increase independence, enable, and empower service users to self-manage their own health and wellbeing. This will also identify any gaps in provision that supports the aims of the service we provide to our service users, such as promoting holistic approach to health and well-being, supporting people to access relevant services e.g., housing, welfare advice, employment programmes and physical activity. It will support sustainability and build capacity and strength within the community and the development of volunteers’ opportunities.